Restore (app)

Restore (app)

The Restore functionality exists in case of tablet failure, or if the database it too large to sync from scratch.
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Ensure your StockMate app version on the replacement Tablet is updated.
  1. Remove the SD Card from the original tablet, and load SD Card into replacement tablet. Refer to Backup (app) for instructions on how to load a SD card, and backup management on the Original tablet.
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    These steps assume Livebackup was enabled on the original tablet.
  2. On the replacement tablet, from the StockMate Login screen, Tap ? About & Support.

  3. Tap Backups.

  4. Tap Restore.

  5. Select the most recent Backup file.
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    If Livebackup was not enabled on the Original tablet, instead browse to the location of the required backup file, and select it for Restore.

  6. Select the toggle against ‘I understand and accept the warning above’, Restore Database.

  7. Sign in to the StockMate app.
  8. To assist with performance issues that may arise after a restore Optimise the database;
    1. From the StockMate Dashboard tap 3 dots (top right), About and Support.
    2. Tap Optimise database, Continue. 
IdeaIt is highly recommended Live Backup is enabled prior to using the StockMate app - see Backup (app) if further information is required.